PRIGO respects your privacy. This policy explains how we collect, use, and disclose personal data when you book a rental, create an account, or contact our team through the PRIGO website and applications.
Information we collect
We may collect information needed to provide car rental services and follow up with you, including:
- Contact details such as name, email address, and phone number
- Booking details such as pickup and return dates, locations, vehicle type, and special requests
- Identity documents required by partners to complete a rental
- Payment-related information as required by payment providers and partners (PRIGO does not store full card numbers on our servers)
- Website usage data such as device, language, and browsing logs to improve the experience
How we use your information
We use personal data to process bookings, verify identity, coordinate with rental partners, send booking and payment updates, respond to support requests, prevent fraud, and improve the platform.
Sharing with third parties
We may share necessary information with rental partners, payment providers, hosting or email vendors, and authorities when required by law. We do not sell your personal data for third-party marketing.
Retention and security
We retain data only as long as needed for the stated purposes and for legal or business requirements, and we apply reasonable technical and organizational safeguards against unauthorized access.
Your rights
You may request access to, correction of, or deletion of your personal data, and in some cases request restriction or objection to processing, where permitted by law. To exercise these rights or ask questions, contact the PRIGO team via the Contact page.
We may update this policy from time to time. Please check this page periodically for the latest version.